At our store, we prioritize the efficient and timely delivery of your orders. However, due to the unique nature of our operations, certain items may be shipped separately from different warehouses. We understand that this may occasionally cause confusion or concern regarding the arrival of your items. In such cases, we encourage you to reach out to us for assistance. Our dedicated customer support team can be contacted conveniently through the contact form available on our website. We are committed to addressing any queries or issues you may have to ensure your shopping experience with us is seamless and satisfactory.
When it comes to shipping times, it's important to note that the production process for apparel products typically takes between 2 to 7 business days. Non-apparel products, on the other hand, require approximately 2 to 5 business days to be created. These production timelines are essential to ensure the meticulous crafting and quality assurance of each item. Once the production phase is complete, the shipping duration varies based on the destination of the order. On average, our shipping time is approximately 4 business days. However, please bear in mind that external factors, such as customs clearance and local delivery services, may influence the overall delivery timeline. Thus, the entire process, from order placement to delivery, can range from 2 to 14 days.
To enhance your shopping convenience, we have partnered with Shopify, a leading e-commerce platform, which enables us to offer a wide range of payment options. Our goal is to provide you with flexibility and choice when it comes to completing your purchase. Among the payment providers we have integrated into our system are American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, Visa, and even Afterpay. By offering these diverse payment methods, we strive to accommodate various preferences and ensure a seamless and secure transaction process.
We firmly believe that shopping should be a hassle-free experience, where you have the freedom to choose your preferred payment option, ensuring convenience and peace of mind. With our extensive range of payment providers, you can select the one that aligns with your preferences, offering you flexibility and control over your transactions.
In summary, our commitment to customer satisfaction extends beyond the quality and style of our products. We understand that the shipping process can be complex at times, with items potentially arriving separately from different warehouses. Should you have any concerns or questions about this process, we encourage you to reach out to our dedicated customer support team through our website's contact form. Additionally, we offer a range of payment methods through our partnership with Shopify, enabling you to choose the option that best suits your needs, from traditional credit cards to digital wallets. Our aim is to ensure your shopping experience is smooth, efficient, and tailored to your preferences.